We currently provide limited support for other languages. Improving this support is on our roadmap for 2017.

Current support for other languages

We support most language characters (using UTF-8), so you can translate:

We also have a questionnaire template set up in Spanish that you can use as a starting point. You can contact support to get access.

However,

  • The validation messages (e.g. telling you that you must enter a valid email address) and success/failure messages on the questionnaire (e.g. telling you whether your response has been received) are only available in English
  • The page for employees to choose their feedback providers is only available in English (- not an issue if you, the administrator, will choose who provides feedback)
  • The page for managers to approve the list of feedback providers is only available in English (- not an issue if this page is not used)
  • The individual feedback report is only available in English
  • All administrator pages are only available in English
  • We do not currently support more than one language in an assessment. i.e. if you need questionnaires in both English and Portuguese, you will need to create 2 separate assessments in Spidergap.

Planned future support for other languages

We plan to provide users with the ability to fully translate everything that a participant (someone being assessed or providing feedback) uses.

This will include:

  • All of the questionnaire (including the text used in validation messages, buttons, etc.)
  • The emails that are sent to participants
  • The pages used by employees/managers to select/approve feedback providers
  • The individual feedback report.

This is planned for 2017 and we'll announce this update to all users when it's ready.

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