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Understand How the Reply-to Address Works
On your Email templates page, you can customize who emails are sent from:
With the settings above:
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The name of the email sender will be shown as Paddy Mann
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The email address of the sender will be app@spidergap.com. Using an @spidergap.com email address is needed to help avoid spam filters and to make it easy to whitelist our email servers.
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When a participant clicks to reply to the email, the reply will go to paddy@spidergap.com rather than app@spidergap.com