Spidergap Help Center

Getting started with Spidergap

You can be up and running with real feedback and results in 30 minutes!

3 articles in this collection
Written by Paddy Mann

How Spidergap is different

We understand that the value from 360° Feedback happens when people act on it. So we've designed Spidergap from the ground up to make it as easy as possible to…

3 articles in this collection
Written by Paddy Mann

How to run a successful 360° Feedback project

Best practice advice to help you get quality feedback, a 99% response rate, and turn the feedback into action

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16 articles in this collection
Written by Alexis Kingsbury, Paddy Mann, Ryan Messner and 1 other

Guidance for participants

Here we provide guidance you can share with those taking part in your 360º Feedback exercise

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9 articles in this collection
Written by Paddy Mann, Ryan Messner, Joey Bracken and 2 others

Using Spidergap: FAQs

Answers to all the common questions we get about using Spidergap. Confused by something? Start here!

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123 articles in this collection
Written by Alexis Kingsbury, Paddy Mann, Ryan Messner and 4 others

Purchasing a plan and licenses

Find out how our plan and licenses work, and get all the information you might need to register us as a vendor

13 articles in this collection
Written by Paddy Mann and Julia Cresswell

Getting management buy-in

Introducing a new tool and processes into your organization isn't easy. Here's our some resources to help make it a little easier!

16 articles in this collection
Written by Paddy Mann, Alexis Kingsbury, and Joey Bracken

Information for your IT and Legal teams

Find out what browsers you can use, how to whitelist our email servers, where to find our legal terms and so on

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20 articles in this collection
Written by Alexis Kingsbury, Paddy Mann, Julia Cresswell and 1 other

How to get support

Can't find the answer to your question? No problem - we're always happy to help!

3 articles in this collection
Written by Paddy Mann

Spidergap partners

We work closely with consultancies and coaches all over the world. Find out how to use or join our Partner Network

9 articles in this collection
Written by Alexis Kingsbury, Paddy Mann, and Joey Bracken

Jobs at Spidergap

Would you like to join our team? Read about our current vacancies.

4 articles in this collection
Written by Joey Bracken and Alexis Kingsbury

Product updates

Recent improvements to the Spidergap tool and services!

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18 articles in this collection
Written by Ryan Messner, Ryan Dowdy, Julia Cresswell and 1 other

Coronavirus

To help you and your organization respond to the ongoing COVID-19 outbreak, we’ve shared our views on how you and your L&D team can help your organization respond.

3 articles in this collection
Written by Alexis Kingsbury and Paddy Mann