Once employees have been sent their results, and have reviewed their individual feedback, they should have:
A good understanding of their top areas for improvement, and
A personal development plan (PDP) that sets out what actions they plan to take.
One way to increase the impact of the 360 exercise is to encourage teams to review the feedback and personal development plans as a group. This will help them to:
Identify what additional resources or actions would help overcome common areas for improvement
Find colleagues that have strengths they could learn from
Get other suggestions for actions to take that will get a better or faster result
Encourage colleagues to help each other over the coming weeks and months
An example group feedback review
There are a number of ways you could organize and run a group session. Below, we describe one approach which you could adapt for your organization.
In advance of the session:
Schedule a group session for least 1 hour for a group of 3-5 people, or 2 hours for 6-10 people.
Encourage people to get clear on their PDP, including: top strengths, top areas to improve, and top 3 actions they will take (and be ready to share them)
Review the group results to identify 2-5 common areas for improvement, and identify existing resources (e.g. upcoming training courses) that may help with these
Share an attendee list and agenda for the group review session so people are clear on what to expect (you can use the list below as an agenda)
During the session:
1. Introduce the objectives of the session
2. Take 15-20 minutes as group to:
Review the common areas for improvement using the group results from your 360 project
Review what resources already exist to help address these areas
Brainstorm what additional resources or actions would help overcome the common areas for improvement
Agree next steps and owners (e.g. John to ask HR to look for a new training course on written communication that has better coverage of social media)
3. Give each attendee the opportunity to get input on their PDP from the group:
Give them 2 minutes to share with a summary of their feedback and PDP with group:
Their top 1-2 strengths
Their top 1-2 areas to improve
The top 3 actions they plan to take
Invite everyone else to take 3 minutes to give suggestions:
Who has strengths in areas that they are looking to improve
Alternative actions that may get the desired results more quickly
For example, John shares that he is strong in data analysis and wants to improve his presentation skills:
Wendy makes a note to follow-up with `John as she wants to improve her data analysis skills.
Kyan suggests that John could join him on a presentation skills course he's attending next week.
Sophie recommends a book she found really helpful.
Tom suggests John could work with him on the next budget presentation.
4. Conclude the session by asking each attendee to share:
One key thing they learned from the session
One person they plan to reach out to for help
One key action they will take
After the session:
Immediately share the list of agreed actions and how/when these will be next reviewed
After 1-2 weeks, remind people to connect with each other and help each other to succeed
After 6-12 weeks, ask people to share an update on their progress, and encourage everyone to provide suggestions, tips and offer help