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Using Spidergap: FAQs
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Does Spidergap provide an administration / bureau service?
Does Spidergap provide an administration / bureau service?
Alexis Kingsbury avatar
Written by Alexis Kingsbury
Updated over a week ago

We sometimes get asked whether we provide an administration / bureau service (for an additional fee), where we do the 'doing' in the system for you. 

However, we don't get asked very often because the tool is so easy to use, you won't need us to do anything 'admin-y' for you!

For example, if you wanted us to send out the invitations for feedback, you'd need to provide us with an Excel file with participant details and the email templates to use. Then you'd need to wait up to 24 hours while we process this.

Instead, we've made it really easy for you edit the templates, download the Excel template and upload it with just a few clicks.

Sign up and try the tool for yourself and you'll see what we mean.

We also provide some great (free) support to help you get set up, and make the whole process easy. Arrange a demonstration to see exactly how this would work.

If you're really short on time and would still like someone to do this for you, we can introduce you to a Spidergap partner who has experience on running 360s for their clients - just let us know by emailing support@spidergap.com

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