Purchasing a plan and licenses

Find out how our plan and licenses work, and get all the information you might need to register us as a vendor

13 articles in this collection
Written by Paddy Mann and Julia Cresswell

How much does Spidergap cost?

Written by Paddy Mann
Updated this week

How do I buy a plan and licenses?

Written by Julia Cresswell
Updated this week

What is a license?

Written by Julia Cresswell
Updated this week

Can I change my (Basic, Pro, Business) plan at any time?

Written by Julia Cresswell
Updated this week

How do I buy additional licenses?

Written by Julia Cresswell
Updated this week

What methods of payment does Spidergap accept?

You can pay by debit/credit card, or by bank transfer

Written by Paddy Mann
Updated this week

Information for vendor registration documents

Our company info, documents (including our W-8BEN-E form), contacts and bank details

Written by Paddy Mann
Updated over a week ago

Can we have a discount?

We offer a 15% discount to charities and academic institutions

Written by Paddy Mann
Updated over a week ago

Can I reassign a license to another employee?

Written by Julia Cresswell
Updated this week

Is there a limit on the number of feedback providers?

Written by Paddy Mann
Updated this week

How do I cancel my (Basic, Pro, Business) plan?

Written by Julia Cresswell
Updated this week

How do I view my paid invoices?

You can find and download previous invoices in your billing area

Written by Paddy Mann
Updated this week

Can I speak to some of your customers?

Written by Paddy Mann
Updated over a week ago