Once a feedback provider has submitted their response to an assessment, they can no longer return to the assessment and make any changes.
However, suppose a feedback provider has contacted you and wishes to make modifications to their response. In that case, you can unsubmit it and allow them to continue using their initial invitation link.
To unsubmit a response:
Go to Feedback from the lefthand menu bar
Choose Feedback providers from the View drop-down menu
Click the name of the person who would like to modify their response
Click the arrow next to the View button for the person whose assessment they wish to alter their responses for
Click Unsubmit response
Click Confirm unsubmit
Once you’ve unsubmitted the response, you can point the feedback provider to the link from their original email invitation.
They will be prompted for their email address and then sent a new link to continue from where they left off. All initial responses will remain intact when reopening an assessment.
*Note: You should not unsubmit a response if the report has been shared and responses cannot be unsubmitted when the assessment is closed. However, if needed, you can first reopen the assessment before unsubmitting an individual response.