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Adding and Importing Participants
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Reporting and Analysis
Generating Reports
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Analyzing and Interpreting Results
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Troubleshooting: Emails
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Product updates
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Help Center
Product updates
Getting started
Introduction to Spidergap
Account Setup
Pricing & Billing
Admin Management
Inviting and Managing Users
User Notifications
Account Setup
Projects
Creating and Managing Projects
Project Templates
Deleting Projects
Best Practices
Email Templates
Assessments
Designing Assessments
Assessment Customization
Conducting Assessments
Participants
Adding and Importing Participants
Managing Participant Details
Participant Status and Progress
Feedback Collection
Sending Assessment Invitations
Reminder Emails
Choosing Feedback Providers
Submitting Feedback
Reporting and Analysis
Generating Reports
Customizing Reports
Analyzing and Interpreting Results
Sharing Reports
Using Feedback for Development
Coaching and Development Planning
Performance Management
Succession Planning
Integrations
API and Webhooks
HR System Integration and Data Export
Security and Privacy
Data Security
Privacy
Troubleshooting and Support
Troubleshooting: Emails
Partner information
Partner Benefits
Support
Getting Support
Additional Services
Billing and Pricing
Questionnaire
Customizing Questionnaire
Product updates
Product updates
Product update (July 2023): Single sign-on (SSO) now supported
Product update (April 2023): Send Individual reminders
Product update (March 2023): Enhancements to uploading participants in bulk
Product update (February 2023): High-level video walkthrough added to the Overview page
Product update (January 2023): ISO 27001 Certification
Product update (December 2022): Manage bounce notification emails
Product update (November 2022): Add relationship groups and export fixes
Product update (October 2022): Easier payments and clearer Billing contacts
Product update (September 2022): New way to sort projects
Product update (March 2022): Rating scale improvements, better feedback sorting and a new email template
Product update (July 2021): Project design and settings updated
Product update (May 2022): Introducing Spidergap plans and licenses
Product update (May 2020): Translate your questionnaires, reports and emails in the site
Product update (April 2020): 360° Feedback project checklist with step-by-step guidance
Product update (March 2020): Remote Worker Well-being assessment
Product update (January 2020): Review the impact of your 360° Feedback projects
Product update (October 2019): Introducing Spidergap subscriptions
Product update (September 2019): 3D Secure protection for payments
Product update (April 2019): Moving our servers to Google Cloud
Product update (February 2019): Feedback automatically saved every 5 seconds
Product update (February 2019): Use merge tags in your feedback questionnaire
Product update (February 2019): A modern and mobile-friendly questionnaire
Product update (January 2019): Use first names in your email templates
Product update (January 2019): Add or remove the desired performance scale
Product update (November 2018): See the top areas to improve on a single page
Product update (November 2018): A better rating scale for new projects
Product update (November 2018): Better guidance for employees reviewing their feedback reports
Product update (November 2018): Add a strengths-focused section to your feedback reports
Product update (November 2018): Improved feedback reports with translation support
Product update (February 2019): Email delivery issue
Product update (July 2024): Moving to app.spidergap.com