360° Feedback is a great tool for supporting the development of employees and leaders.
However, we sometimes see one or more issues with the rollout of 360° Feedback disrupting the entire process. This leads to wasted effort, disengaged employees and frustrated leaders.
This guide will walk you through the 5 key stages for a successful 360° Feedback rollout and how to avoid the most common mistakes.
The 5 key stages for a successful 360 rollout
The 5 key stages for a successful 360° Feedback project are:
It looks easy, but we see common mistakes made at each stage.
Fortunately, we’re here to help!
Common mistakes at each of the 5 stages, and how to overcome them
For each of the 5 stages, we’ve identified the common mistakes and how to overcome them. You’ll also find useful resources to help you along the way.
Stage 1: Plan
Useful resources:
- How to demonstrate the impact of your 360° Feedback project to senior stakeholders. This help article includes our suggested metrics to use as “measures of success”
- How to define core values that mean something for your organization (Harvard Business Review)
- How to customize your 360° Feedback questionnaire in Spidergap to match your values
- Guidance for your IT team to avoid technical issues
- How to add team members to your Organization in Spidergap
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Arrange a project setup review call
Stage 2: Design & Setup
Useful resources:
- How to avoid rater fatigue
- How to design a questionnaire that gets useful feedback
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Arrange a project setup review call
Stage 3: Educate
Useful resources:
- How to communicate 360° feedback to your organization
- Guidance for participants that can be shared by your implementation team
- Project planning checklist — we recommend working on this collaboratively with your implementation team.
- Encourage your implementation team to schedule a demo call with us as early as possible
Stage 4: Monitor & Manage
Useful resources:
- How to get a 99% response rate
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How to use the 360° Feedback report in a feedback-review meeting with the employee
Stage 5: Review & Iterate
Useful resources:
- Ask Spidergap to run a post-project survey with your participants (no extra fee!)
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How to demonstrate the impact of your 360° Feedback project to senior stakeholders
Would you like more help?
As part of your 360° Feedback project in Spidergap, we recommend working with us to:
- Get a demonstration and plan your project
- Let our experts review your project set-up and share best practices
- Review your project and plan future improvements
Wherever you’re at, it’s easy to arrange a call with the team or contact support@spidergap.com to discuss how else we may be able to help.