Setting 'desired performance' as an administrator

Learn about setting desired performance in your questionnaire as an administrator

In addition to the default "current-only" rating scale, Spidergap also supports a dual "current vs. desired" rating scale, in which feedback providers can select how they think the participant is performing now, against how they think the person should be doing.

We don't currently offer the ability to set this "desired performance" as an administrator, although it is something we are interested in exploring further in future.

The main challenge with doing this is that these are perception-based assessments, so setting a '4' desired score might mean something specific to you, but perception will vary across others in the organization. As a result, some people might regard 4 out of 5 as a basic starting point (but feel employees should aim for a 5) and some might believe employees will never reach a 5, so an aim of 4 is appropriate.

We've seen this result in 1-hour feedback-review meetings that argue about where the employee should aim to be & how this varies across the behaviors, so fail to get time to make a plan of action.

Instead, we recommend using a dual rating scale where everyone can provide context to their answers, or a single rating scale where everyone should aim for top marks in everything.