Send emails from the same custom email domain for more than one organization

In Spidergap, you can choose whether your emails are sent from our email address (app@spidergap.com) or your own custom email address.  

For example, you could choose to send emails from 360feedback@yourdomain.com. Sending emails from your own domain may help if your organization’s IT security rules lead to emails from app@spidergap.com sometimes landing in the spam folder.   Learn how to send emails from a custom email address.

If you have more than one organization set up in Spidergap, and want to reuse the same custom email address, then please contact our support team.

Let us know:

• Which organization already has the custom email address set up
• Which organization you would now like to add the custom email address to

We can typically set this up for you within 48 hours.